Privacy Policy
Helping Hands Foundation ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
Personal Information: When you donate, subscribe, or contact us, we may collect your name, email, phone number, billing information, and address.
Non-Personal Information: We may collect data such as browser type, device information, IP address, and website usage statistics.
2. How We Use Your Information
We use the information we collect to:
- Process donations and provide receipts.
- Communicate updates, newsletters, and responses to inquiries.
- Improve our website, services, and donor experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only with:
- Trusted third-party service providers (such as payment processors) who help us operate our website and manage donations.
- Legal authorities if required by law.
4. Cookies & Tracking
Our website may use cookies to enhance user experience and track site performance. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take reasonable precautions to protect your information through secure payment systems and encrypted storage. However, no method of transmission over the Internet is 100% secure.
6. Your Choices
You may:
- Opt-out of receiving newsletters or marketing emails at any time by clicking "unsubscribe."
- Request access, correction, or deletion of your personal information by contacting us.
7. Children's Privacy
Our website and services are not directed to individuals under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Helping Hands Foundation
7059 Ramona Blvd, Jacksonville, FL 32205, United States